Shipping policy

Thank you for shopping with Solaria Customization.

Order Processing Time

All our products are custom-made to order.

Orders are typically processed within 3 to 7 business days, depending on demand and the level of customization required.

During periods of high demand, processing times may reach the upper end of this range.

This processing time does not include shipping transit time.

Shipping Time

Once your order has been shipped, estimated delivery times are as follows:

Delivery times are estimates and may vary due to carrier delays, customs clearance, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and order details.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking details.

Tracking information may take up to 24 hours to become active.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import fees may apply.

These charges are the responsibility of the customer and are not included in the product price or shipping fees.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

We cannot be held responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete address information.

Delays or Lost Packages

If your order is delayed or appears to be lost, please contact us at:

contact@solariacustomization.com

While we will assist where possible, delivery delays caused by carriers are beyond our control.

Contact

For any shipping-related questions, please contact us at:

contact@solariacustomization.com

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