FAQ

How does customization work?
Simply upload your photo, and our team will transform it into a unique embroidered design.


How long does production take?
Production usually takes 3–5 business days before shipping.


Can I see a preview before production?
Yes, if you want, a digital preview is sent for approval before stitching begins.


Do you ship internationally?
Yes, we ship worldwide.


What kind of photos work best?
Clear, high-quality photos with good lighting produce the best embroidery results.


Can I request changes after ordering?
Minor adjustments can be requested before production begins.